Frequently Asked Questions

Post Cap Sizing

My post cap doesn't fit my post. Did I order the wrong size?

Maybe.

Often times your post is just a little swollen due to water. Just let your post dry out and your cap should fit.

Other times, you may have bought a nominal sized cap for a true sized post. (Nominal sized post are typically a half inch smaller than a true sized post) If the measurement of your post is true sized, you will need a true sized post cap.

Shipping

How long will it take to ship my order?

The production time for most of our signs and post caps are 3-5 business days, if you have a large order the production time may stretch out to 10-15 business days.

The production time for Brackets, Gate and Fence Decorations is typically 10-15 business days. We strive to exceed these times with every order.

Once your order is fulfilled, shipping typically takes between 3-5 days to arrive.

Do you ship to Canada?

  • We currently do not ship outside of the continental United States, however if an exception is made then the following applies...
  •  We do not cover excise tax or any other misc. shipping charges accessed to your shipment from any country outside of the United States.  These are taxes imposed by your country and these are your responsibility when they arrive to you.  
  •  Shipments will be sent FOB Origin and we will refund any unused origin shipment cost so the seller can pay whatever excise taxes or additional shipping cost that are needed when it reaches your country.

Other Common Questions

Where are your products made?

All of our products are made and shipped from our shop in Madison, Indiana.